Welcome to the South River Miso website. By using our website, you agree to the following terms and conditions:
South River Miso Company is a family owned learning organization that produces and sells traditional unpasteurized miso and other related products. Our website offers online shopping for our products.
If for any reason you are not satisfied with our products or our service, please contact us.
We will work with you to bring about a resolution which may include a refund, credit, replacement, or other solution depending on the circumstances.
We are here to learn from and grow with each other, to relate to each other in the light of the True Spirit and well being of all people.
We do not authorize or designate anyone or any third party to sell our miso online. We do not guarantee any of our products that are sold and shipped through online sales other than our own.
By placing an order on our website, you agree to pay the full amount for the products you order, as well as any applicable taxes and shipping fees. We accept payment via major credit cards and PayPal. We reserve the right to cancel any orders that we deem fraudulent.
We strive to process and ship all orders as quickly as possible while mindful of weather conditions that may warrant delay for a successful shipment.
We cannot guarantee a specific delivery date or time, and we are not responsible for any damages or losses that may occur during shipping. We will do our best to assist you in resolving any issues that may arise due to shipping damages or loss.
If you are not satisfied with your purchase, please contact us within 14 days of receiving your order to arrange for a return or exchange. We cannot accept returns or exchanges on any products that have been opened or used. Refunds will be issued in the original payment method, less any applicable shipping fees.
We strive to provide accurate and up-to-date information about our products on our website. However, we cannot guarantee the accuracy or completeness of this information. We reserve the right to modify or discontinue any products or services at any time without notice.
You agree to use our website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the website. You may not use our website to transmit or distribute any malicious software, spam, or other harmful content.
All content on our website, including text, graphics, logos, images, and software, is the property of South River Miso or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use or reproduce any content on our website without our express written permission.
South River Miso is not liable for any damages, including direct, indirect, incidental, special, or consequential damages, arising from the use of our website or the purchase of our products. We make no warranties or representations about the accuracy or completeness of the information on our website, and we reserve the right to modify or discontinue our website or products at any time without notice.
These terms and conditions are governed by the laws of the Commonwealth of Massachusetts. Any disputes arising from the use of our website or the purchase of our products will be resolved in accordance with the laws of Massachusetts.
Thank you for choosing South River Miso!
During the cooler months, we ship anywhere in the United States. The rest of the year, please visit your local grocer.
PH: 413.369.4057
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